UNIVERSITY OR COLLEGE OF NAIROBI
FACALTY OF ARTS
CTO303: INDUSTRIAL ATTACHMENT
PLACE OF ADD-ON: THE SAFARIPARK HOTEL AND CASINO
12 MONTHS: 2009
MOSES MUKUNA KABUTHA
1 . DEDICATION
2 . DECLATARION
1 . 1 INTRODUCCTION
installment payments on your 0 DEPARTMETAL ORGANIZATION
a few. 0 RESPONSIBILITIES DURING ADD-ON AND KNOWLEDGE ACQURIED
four. 0 TIPS
5. zero APENDIX
TO MOTHER AND FATHER MR. AND MRS KIMITA KABUTHA FOR THOSE SUPPORT AND ENCOURAGMENT THEY HAVE GIVEN ME PERSONALLY THROUGHT MY OWN STUDIES
This report is my initial work and has not been offered by any other person to get a partial completion of the Bachelors of Artistry degree in a other University or company of higher learning.
NAME; MOSES MUKUNA KABUTHA
The internship was geared by giving a functional touch upon what is learned in the class. It also presented a practical point of view in relation to the theories learnt; thereby aiding in assembling what was discovered in class to and what goes on in the genuine social community.
My personal decision in choosing the Firefox Park Resort and Casino particularly in the sales and marketing department and front business office management division was a planned action as it offered an opportunity for publicity in both tourism and hotel supervision. During this examine, I was meant to assume the role an assistant Banquets manager and also the front workplace I was to assume the role of front office personnel. The internship was aimed at understanding the daily happenings and the various activities of the motel and casino.
The Firefox Park Motel and Online casino is located across Moi Intercontinental Sports Centre Kasarani along Thika Motorway.
1 . you Background study of the Safari Park Hotel and Casino
Recognizing the potential of travel and leisure as a tool for socio-economic development, the Korean federal government with regional investors required the opportunity to make a five star motel and casino in Kenya. The lodge was created on 54 acres' that was once of the British military services back in the colonial time days.
1 . 2 Main Functions
1 ) 2 . 1Provide five star lodging:
The Resort and gambling establishment provides excellent star providers and lodging to the international and local clients.
1 . 2 . 2Provide grounds several functions:
The hotel because of large home gardens and hotel conference areas is liable of matching weddings and conferences.
1 ) 2 . 3Provide top Government functions with catering solutions.
The motel is in charge of the state state features catering services and Federal government Functions regarding international and native guest.
1 . 2 . 4Facilitation to organization and business meetings:
The hotel and casino encourages security, accommodation and conference functions inside the different convention rooms.
1 . 3 Businesses of the Firefox Park lodge
The Motel and casino is divide into distinct departments to cater to the standard needs with the clients because they are facilitated in the hotel.
zero. Hotel Administrative structure
M[pic] Management Division.
The Department is charged with all the responsibility of developing, keeping and managing the highest standards of the lodge to reach ideal services which might be of the maximum level in the hotel sector. Its Distinct departments are as follows with their functions: -
SALES AND MARKETING DIVISION
THE HUMAN RESOURSE DEPARTMENT
THE FOODSTUFF AND BEVARAGE DEPARTMENT
THE I. T DEPARTMENT
The hotel supervision department is usually comprised of the subsequent divisions: -
2 . you SALES AND MARKETING
This department contains individuals who are dependable of the amounts of guest who have are inside the hotel because they are responsible of selling the hotels items to the outdoors clients.
Marketing and bringing clients to the resort is the main top priority....